FAQs

Can I cancel or change an order once I have completed it? 

Because order processing begins as soon as the “Complete Order” button is clicked, orders placed online cannot be cancelled or changed.    

 

Do you ship internationally?

At this time, we only ship orders within the continental United States. 

 

My order is damaged.  What can I do?

We apologize if you have received damaged, defective, or incorrect merchandise, and ask that you email us immediately (within 30 days) at: merchandise@womenoffaith.com to alert us.  We will make every effort to resolve the situation and get a replacement product delivered to you in a timely fashion.  Please be advised, you may be required to submit a photograph of the damaged or defective item.  

 

How do I use a discount code?

Once you are in your shopping cart, you will see a button at the bottom that says “checkout”.  After clicking on the “checkout” button, you will see a box on the right hand side of the order screen that says “DISCOUNT”.  You will simply type your discount code in that box and click on “apply” to activate your code.  The discount will now appear as a credit under your order subtotal.  Only one discount code may be used per order.  

 

I want to print my own shirts/products using the Women of Faith logo. Is that OK?

We appreciate that you want to personalize t-shirts for your group. However, our logo and the name “Women of Faith” are registered trademarks. Due to U.S. copyright law, we cannot permit others to use our logo without a license. However, prior to the event your group may purchase any Women of Faith shirt from our online store, which can be shipped to your home in time for everyone in your group to wear it to the event.

 

 

How do I clean the [jewelry item] I purchased from you?

As with all other costume jewelry, avoid contact with water. Perfume, hair spray, lotions and perspiration may affect the color of any metal jewelry. Put your jewelry on after your perfume and hair spray are dry. Do not swim or bathe while wearing your jewelry.

In regards to the care of the jewelry, we recommend an all-cotton, no-texture cloth to clean your jewelry. Do not immerse in any jewelry cleaning solution or wash with water. Store in the original box, in a dry place.